SDWOTS: Advanced Operations & Troubleshooting Training

SD-WAN: Advanced Operations & Troubleshooting Bootcamp (SDWOTS) v1.0 is a five-day course. We will cover Cisco Software-Defined WAN (SD-WAN) which is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will be able to operate a Cisco SD-WAN over any transport (MPLS, Broadband, LTE, VSAT etc.) and provide troubleshooting, management, policy control and application visibility across the enterprise. This hands-on course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned.

What's Included

• Official Cisco courseware
• Remote lab access

Prerequisites

• Familiarity with WAN Networks

Course Objectives

After completing this course, you will be able to:

• Describe how to deploy SD-WAN
• Configure SD-WAN environment
• Deploy Zero-Touch Provisioning
• Implement SD-WAN Security
• Configure SD-WAN Policies
• Operate SD-WAN Devices and software
• Troubleshoot SD-WAN environment

Course Outline

Module 1: Cisco SD-WAN Introduction

• Lesson 1: High-level Cisco SD-WAN Deployment models
• Lesson 2: Application level SD-WAN solution
• Lesson 3: Cisco SDWAN high availability solution
• Lesson 4: Cisco SD-WAN Scalability
• Lesson 5: Cisco SD-WAN Solution Benefits

Module 2: Cisco SD-WAN Orchestration

• Lesson 1: Introduction
• Lesson 2: vManage NMS
• Lesson 3: vSmart Controller
• Lesson 4: vBond Orchestrator
• Lesson 5: Controller Resiliency Architecture

Module 3: Site Architecture and Deployment Models

• Lesson 1: Site Capabilities
• Lesson 2: vEdge Router
• Lesson 3: vEdge form factors

Module 4: Zero Touch Provisioning

• Lesson 1: Overview
• Lesson 2: User Input Required for the ZTP Automatic Authentication Process
• Lesson 3: Authentication between the vBond Orchestrator and a vEdge Router
• Lesson 4: Authentication between the vEdge Router and the vManage NMS
• Lesson 5: Authentication between the vSmart Controller and the vEdge Router

Module 5: Cisco SD-WAN Solution

• Lesson 1: Overlay Management Protocol (OMP)
• Lesson 2: Cisco SDWAN Circuit Aggregation Capabilities
• Lesson 3: Secure Connectivity in Cisco SD-WAN
• Lesson 4: Performance Tracking Mechanisms
• Lesson 5: Application Discovery
• Lesson 6: Dynamic Path Selection
• Lesson 7: Performance Based Routing
• Lesson 8: Dynamic Cloud Access

Module 6: Operations Best Practices

• Lesson 1: Config: Test Configuration Changes Before Committing
• Lesson 2: NAT: Secure Routers Acting as NATs
• Lesson 3: vEdge Routers: Connect to the Console Port
• Lesson 4: vEdge Routers: Use the Poweroff Command
• Lesson 5: SD WAN Devices: Site ID Naming Conventions
• Lesson 6: SD WAN Devices: Using the System IP Address
• Lesson 7: vManage NMS: Disaster Recovery

Module 7: Application Monitoring

• Lesson 1: vManage
• Lesson 2: vAnalytics
• Lesson 3: Ecosystem Partner Solutions

Module 8: Troubleshooting Methods

• Lesson 1: Remote Access
• Lesson 2: Console Access
• Lesson 3: LAN Interfaces
• Lesson 4: WAN Interfaces
• Lesson 5: Control Connections

Module 9: General Troubleshooting

• Lesson 1: Check Application-Aware Routing Traffic
• Lesson 2: Collect Device Data To Send to Customer Support
• Lesson 3: Monitor Alarms and Events
• Lesson 4: Monitor TCP Optimization
• Lesson 5: Ping a SD WAN Device
• Lesson 6: Run a Traceroute
• Lesson 7: Simulate Flows
• Lesson 8: Troubleshoot Cellular Interfaces
• Lesson 9: Troubleshoot Device Bringup
• Lesson 10: Troubleshoot WiFi Connnections
• Lesson 11: Use Syslog Messages
• Lesson 12: Tunnel Health

Module 10: Troubleshooting: Data Plane Issues

• Lesson 1: BFD Session Information
• Lesson 2: Cflowd Information
• Lesson 3: Data Policies
• Lesson 4: DPI Information
• Lesson 5: Symptom: Site Cannot Reach Applications in Datacenter
• Lesson 6: Symptom: vManage Showing vEdge or Interface Down
• Lesson 7: Symptom: Site-Wide Loss of Connectivity (Blackout)
• Lesson 8: Symptom: Poor Application Performance (Brownout)
• Lesson 9: ssue Severity Assessment

Module 11: Troubleshooting: Routing Issues

• Lesson 1: BGP Information
• Lesson 2: Multicast Information
• Lesson 3: OMP Information
• Lesson 4: OSPF Information
• Lesson 5: PIM Information
• Lesson 6: Symptom: Some or All Routes Missing from vEdge Routing table
• Lesson 7: Symptom: Data Traffic Using Suboptimal Path
• Lesson 8: Symptom: Data Traffic Not Using All Transports

Module 12: Application-Aware Routing

• Lesson 1: Application Performance with CloudExpress Service
• Lesson 2: Tunnel Latency Statistics
• Lesson 3: Tunnel Loss Statistics

Module 13: Interface Troubleshooting

• Lesson 1: Reset an Interface
• Lesson 2: All Interfaces
• Lesson 3: ARP Table Entries
• Lesson 4: Cellular Interface Information
• Lesson 5: DHCP Server and Interface Information
• Lesson 6: Interface MTU Information
• Lesson 7: Management Interfaces
• Lesson 8: VRRP Information
• Lesson 9: WAN Interfaces

Module 14: Network Operations

• Lesson 1: Check Alarms and Events
• Lesson 2: Check User Accounts and Permissions
• Lesson 3: Deploy the SD WAN Overlay Network
• Lesson 4: Determine the Status of Network Sites
• Lesson 5: Control Connections
• Lesson 6: Data Connections
• Lesson 7: Network Performance with vAnalytics Platform
• Lesson 8: OMP Status

Module 15: Security Certificate Troubleshooting

• Lesson 1: Generate a Certificate
• Lesson 2: Upload the vEdge Serial Number File
• Lesson 3: Certificate
• Lesson 4: CSR

Module 16: SD WAN Devices Maintenance

• Lesson 1: Decommission a vEdge Cloud Router
• Lesson 2: Determine the Status of a Network Device
• Lesson 3: Locate a SD WAN Device
• Lesson 4: Migrate a Controller's Virtual Machine Using vMotion
• Lesson 5: Reboot a Device
• Lesson 6: Remove a vEdge Router's Serial Number from the vManage NMS
• Lesson 7: Replace a vEdge Router
• Lesson 8: Restore the vManage NMS
• Lesson 9: Set Up User Accounts to Access SD WAN Devices
• Lesson 10: Validate or Invalidate a vEdge Router
• Lesson 11: Software Versions Installed on a Device
• Lesson 12: Status of a vBond Orchestrator
• Lesson 13: Status of a vEdge Router
• Lesson 14: Status of a vSmart Controller

Module 17: SD WAN Device Operation and Troubleshooting

• Lesson 1: Determine Changes to a Configuration Template
• Lesson 2: Determine Why a Device Rejects a Template
• Lesson 3: Alarm Severity Levels
• Lesson 4: Hardware Alarms
• Lesson 5: Checking Alarms and Notifications
• Lesson 6: LEDs
• Lesson 7: Additional Information
• Lesson 8: Restore a vEdge Router
• Lesson 9: Remove vEdge Router Components

Module 18: Working With SD WAN Support

• Lesson 1: Case Priority Levels and Response Times
• Lesson 2: Information for Opening Cases
• Lesson 3: SD WAN Customer Support Portal
• Lesson 4: Other Ways to Contact Support

Labs

• Lab 1: Introduction to the Cisco SD WAN
• Lab 2: Add vEdge to vManage Inventory
• Lab 3: Control-Plane Connectivity
• Lab 4: Overlay Network
• Lab 5: Zero-Touch Provisioning
• Lab 6: vManage Templates
• Lab 7: vManage Basic Policies
• Lab 8: Application Aware Policies
• Lab 9: Advanced Policies
• Lab 10: Analytics
• Lab 11: MultiTenant Mode and Tenants
• Lab 12: Troubleshooting Methods
• Lab 13: Troubleshooting Data Plane Issues
• Lab 14: Troubleshooting Routing Issues
• Lab 15: Best Practices